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This support center FAQ was written to help new customers configure their internet connection settings on the LTE NeoFlip phone. In collaboration with the quality assurance and testing team, I replicated product images and screenshots to make the steps easier to follow.

This support center FAQ was written to help customers affected by the nationwide 3G shutdown understand their options. This FAQ explains when the shutdown occurs, per network, and how to enable VoLTE -- the calling feature required to regain talk and text functionality.

This support center FAQ is connected to our popular, "What kind of phone can I use with your SIM cards?" FAQ. It goes into detail about the technology behind GSM phones and explains the difference between a locked and an unlocked phone. This FAQ also touches on phones that are universally unlocked and what that means for the customer's compatibility with Red Pocket Mobile's wireless service. The FAQ maintains an 87% positive "helpfulness" rating.